Q: How do I order courses online and/or complete a course?
- You must Log-in on our web site to register for courses
- Click on the course title on the course offerings page.
- Scroll to the bottom of the page and click on the “send Payment via PayPal" button or enter an enrollment key (if you have one)
- Once your payment is received you will receive your enrollment key.
- If your course does not have a start and end date you must complete the open-book test and course evaluation form at your convenience within 6 months from the date you enroll.
- Take your test online and receive instant grading and certificate!
- It takes 70% correct to pass.
Q: How do I order courses by phone or email?
A: You may order courses by phone at 1-619.663.9355; by e-mail
Click Here
Q: How can I pay for my course?
A: We accept PayPal. Checks and money orders may be written to Massage Educator and mailed to 6349 Caminito Andreta San Diego, CA 92111.
Q: Is there a deadline for completing the courses I order?
A: Many interactive courses have a start and end date. Otherwise, you must complete your course within 6 months of your purchase, however, in some cases exceptions can be granted at the sole discretion of Massage Educator.
Q: How long will this course take to complete?
A: For each CE Hour of credit given, the NCBTMB expects certificates to spend 50 minutes studying and 10 minutes of break time. Each course is designed to take the same amount of time to complete as the number of hours listed for it. For example, a 3-hour course should take you about 3 hours to read the material, take the test and complete the course evaluation.
Q: How can I tell before ordering what this course might be about?
A: Our web site gives a summary of course content for each course listed. If you call 1.679.663.9355, a sales person will also be happy to help with any questions you may have.
Q: What if I am unsatisfied with my course?
A: If you're not 100% satisfied with a course, your full Tuition cost will be refunded. NO refunds after CE certificates have been issued!
Q. What is a PDF course?
A. PDF is a format for viewing documents on your computer. You must first download and install a free program called Adobe Acrobat Reader (available from www.Adobe.com), then you can download, view and/or print any PDF document. Massage Educator offers many courses in PDF format.
Q: How do I replace or correct a receipt or certificate?
A:
Click Here to report an error
and request a replacement receipt or certificate. Be sure to include your name, the course title and the approximate date of your purchase, in the case of a lost receipt, or the approximate date you completed your course.
Q: How do I submit my test?
A: Follow the test link at the end of your course to take the test. You test will be instantly graded and your certificate will be e-mailed to you within 1 business day.
- If you encounter problems with the online test, Report an Error
for assistance
Q: What are the grading requirements for tests?
A: All tests are OPEN BOOK. It takes a score of at least 70% correct to pass.
Q: Will I receive a certificate upon completion of a course?
A: Yes, you’ll receive a Certificate of Achievement to verify that you have successfully completed the course. The certificate will be dated with the day you take your test; not the date you purchased the course. Your certificate will include all the information you need to submit the course for your renewal, e.g., our name and provider number; the title of the course; the number of CE hours and the date you passed the test.
Q: Can I retake the test if i fail?
A: If you fail the test, you may retake it at no extra charge. You may not take any test more than 3 times.